MANAGERIAL and LEADERSHIP
DEVELOPMENT
There is a clear imperative to develop
quality managers with the capacity to function effectively
in today's convulsive conditions. Our interventions begin
with a focused exploration of the person, shifts to an examination
of the management function, followed by the techniques and
skills. Our work in this field is based on the need for today's
managers to be managers of and for the future. The content
is flexible and responsive to our client's needs. It can include
(among other skills) :
- Visioning / Futuring and Innovation
- Leadership
- Team Building
- Change Management
- Communication
- Effective Report Writing
- Coaching and Counselling
- Motivation
- Performance Management
- Effective Meetings / Discussions
- Decision Making / Problem-Solving
- Conflict Management
- Assertiveness
- Time Management
RECRUITMENT and SELECTION
Organizational results are often rooted
on the quality of the human resources resident in the organization.
While training and development can improve them, the key lies
in the initial quality of human resources introduced into
the organization. Selection of employees can be a process
distorted by bias, perception and incompetence. Organizations,
jobs and people change, and there is a constant need to ensure
“proper fit”. In all of this, we see as vital,
the need to improve the ability of the organisation to ensure
its success through having the right people in the right place.
- Assessment Centres
- Interviewing Skills Workshops
- Testing and Profiling for Job FitCAREER
MANAGEMENT
CAREER MANAGEMENT
Organisational success is often dependent
on the effective development and utilisation of Human Resources.
This requires that the organization put in place critical
systems and structures and that individuals take responsibility
for their career planning. At the organisational level, utilising
Human Resources must take place within the broad framework
of the strategic direction and objectives linked to individual
career goals and plans. Our approach to Career Management
provides an integrated set of interventions and processes
which ensure organisational success while meeting individual
needs.
- Manpower / Succession Planning
- Human Resource Audits
- Competency Modeling
- Job Descriptions
- Skills Profiling
- Career Coaching
- Career Planning Workshops
PERFORMANCE MANAGEMENT
While often seen as only the annual appraisal,
performance management takes a holistic view of the process
through which organizations ensure the achievement of results.
This includes defining performance standards, identifying
and diagnosing performance discrepancies and reducing performance
gaps. The behaviours required in an organization have to be
consistent with the organisation’s values and vision
and must be clearly defined and understood by all. The system
for ensuring this level of performance must be well designed,
implemented and utilized. Superior performance is what successful
organizations are all about.
- Designing and Introducing Performance
Management Systems
- Diagnosing Performance Discrepancies
- Defining Performance Standards
- Performance Appraisal Workshops
TRAINING and
DEVELOPMENT
Organisations today need to be or to become
"learning organisations". One approach to achieving
this is to ensure that within the organization, there are
sufficient numbers of persons with the competence to train
others. Critical to the effective use of Training as an organisational
development tool, is an understanding if the entire training
process, from needs assessment, through design and delivery
to impact evaluation. With extensive experience in this area,
we offer to build organisational competence in this area through:
- Training Needs Assessment
- "Train the Trainer" Skillshops
- Developing a Learning Culture
BEHAVIOURAL STYLE
ANALYSIS
Individuals typically go through life exhibiting
their preferred behavioural styles. They are often unaware
of their style as the source of many of the successes and
failures they experience. This intervention allows participants
to come face to face with all aspects of their style and the
way it affects others. Styles examined may include entrepreneurial,
leadership, creative and conflict-management style. The issues
of identifying the styles of others, situation-specific style-shifting
for improved effectiveness, and styles in stressful conditions
also receive detailed attention.
- Style Analysis Workshops
- Team Style Analysis
- Style Profiling for Placement
SALES and MARKETING
Today's businesses exist in a dynamic and
evolving context and the sales and marketing functions in
any enterprise must anticipate and respond to this. High-efficiency
selling is as much an attitude as it is a strategy. We aim
to bring organisations to the realization that sales and marketing
is the life-blood of the firm's existence. Customers are changing,
competitors are different and options available to customers
are more numerous. In this context, packaging, positioning
and a sales attitude must be accompanied by critical selling
skills.
- Sales and Selling Skills Workshops
- Negotiation Skills Workshops
WORKFORCE
DIVERSITY
As cross-cultural contacts increase through
globalization and strategic alliances, as work-force demographics
change and the need for teamwork increases, diversity and
its management move up on the organisational agenda. Our approach
sensitizes people to their own diversity 'issues' and 'concerns',
works with them towards valuing the differences that people
bring to the organisation and mobilizes the value created
through diversity towards energizing organisational success.
Diversity activities seek to impact individuals at the attitudinal
and behavioural levels and organisations at the output and
results level.
- Diversity Workshops
- Managing Differences
OUTPLACEMENT
SERVICES
One major reality of today's competitive
environment is that organisations may have to reduce their
complement of Human Resources. We work with clients to establish
the most effective rationale and process for doing this. We
consider issues of communication, the prior relationship of
the organisation to the employees and the impact of the initiative
on the clients, customers, suppliers, departing employees
and the surviving employees. Our support services address
the psychological, employment and financial aspects of outplacement
and can be undertaken at the individual or group level. Ultimately,
we work to ensure that there is a sound business decision
that is executed professionally and in the best interests
of organization and employees.
- Outplacement Planning
- Outplacement Workshops
- Individual Counselling and Support
"Survivor" Workshops
SELF-MANAGEMENT
SKILLS
"SELF Inc.":
The concepts and principles of management
are easily applied to organisations. This intervention challenges
participants to see themselves as organisations and to take
up the challenge of managing themselves. Participants are
challenged to grasp personal responsibility for their future,
create a vision / mission and to conduct a personal performance
audit of all aspects of their lives. Out of this, they visually
explore the extent of (im)balance with which they function
and then generate individualized action-plans for personal
change and improved effectiveness.
- Self Management Workshops
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